25 Flooring Questions to Ask Your Flooring Supplier

Step 1. Outlining the scope


1. What style are you trying to achieve? [classic; contemporary; current; traditional; functional; stylish; minimalist; timeless etc].

2. Where do live? [Is it mostly hot, wet, humid, dry etc]

3. Is the floor subject to heavy traffic? [children, pets, toys, bicycles, disability/mobility appliances etc? Is special protection needed?]

4. Is the floor likely to be exposed to direct sunlight for prolonged periods? [Sunlight can cause wear and bleaching on particular floors].

5. How big is the area [What room[s] are being considered?]

6. Do you have stairs?

 Contemporary design with Oak timber flooring

Step 2 – Selecting your floor


7. What flooring look do you prefer? [The classic warm look of wood can be achieved pre-polished stabilised timber].

8. Does it come in different colours? [Pre-finished timber or bamboo can be stained to almost any shade].

9. Does it suit your home décor and furnishings? [Take samples home with you and see it complements your decor]

10. How hard-wearing is the floor? [Some floors show signs of wear and tear more easily than others]

11. What is the quality? [Is it the highest grade? Cheaper usually indicates the product has been compromised during the manufacturing process with low quality/grade material, cheaper glues, cheaper finishes, and no insect treatments]

12. Does the floor have Forest Stewardship Council certification [sustainably sourced].

13. Does it clean easily? [Pre-finished timber and bamboo floors are easy to clean]

14. Does it require maintenance/care? [All floors should be swept with a soft bristle broom daily and vacuumed weekly].

15. Is it termite proof? [Some wooden floorboards are naturally termite resistant. Others may be chemically treated to resist termites].

Simplify your buying experience with our printable buyer’s guide.

Step 3 – Selecting your store/supplier


16. Have you visited their a showroom? [A flooring showroom will provide context how your floor will look].

17. Are samples available? [Flooring often looks different in colour in the showroom compared to the lighting in your home. Compare the sample with your furniture, wall colours and other features].

18. Do they assist with the whole process? [Have all your questions been answered satisfactorily?]

19. What is their reputation? [How do you know if the store/supplier is reliable and trustworthy? Ask to see customer testimonials or search online for recent reviews].

20. Can you trust them in your home? [Do they include a pre-installation on-site inspection? Are they police-cleared?

21. Are they ISO 9001 accredited? [ISO 9001 certification is worldwide Quality Management System].

22. Does the company have a quality assurance department?

23. Do they have a dedicated customer service department to mange schedules, delivery times, and aftercare.

24. Do they offer a warranty or guarantee? [The warranty should be with the store/supplier and not a third party manufacturer you are unable to contact].

25. Are the installers experienced, professionally trained and accredited?

Transform your home with the most sustainable timber flooring Perth has to offer. Bring your family down to our showroom today and get a feel for our extensive range of timber flooring options.

© Copyright 2018

Lifewood Handcrafted Flooring

Phone   (08) 9445 9011
Email   info@lifewood.com.au
Showroom   18 Hector Street West
Osborne Park,  Western Australia 6017